Products and Services

Excel Mortgage Servicing provides creative solutions that other servicers cannot, due to outdated policies, legacy technology and lack of foresight. By utilizing unique strategies for default management, retail finance, REO liquidations, property securitization, and property management, we can react, report, and respond to today’s financial needs. As a Special Servicer we work with each of our clients to develop tailored collection and loss mitigation strategies, for distressed assets, targeted at improving performance of those assets.

While traditional servicers focus on collecting and applying payments,
we focus on all aspects of servicing, including:

• Handling inbound customer service calls dealing with disputes, payoffs, etc.
• Processing loss mitigation workout plans such as loan modifications, short sales, and repayment plans.
• Managing the day-to-day operations for bankruptcy, foreclosure, and REO transactions.
• Facilitating the loan boarding process.
• Controlling corporate and escrow advances.
• Document control.

We also offer the following services:

• REO management
• Charge-off recovery
• Master Servicing
• Backup-servicing
• Focused on exceeding customer, investor, and client needs.

Terms & Licensing | Fair Lending Policy | Privacy Policy | Site Map

Equal Housing Lender. Copyright © 2008 Impac Mortgage Holdings, Inc.® All rights reserved.