Questions about your home loan? Call our Master Servicing team toll free 800-597-4101

Contact and Payment Information for New Borrowers:

Excel Mortgage Servicing, Inc., DBA Impac Mortgage
Unless you hear differently from our company, the payment for your new loan should be sent to:

Excel Mortgage Servicing, Inc.
P.O. Box 52825
Irvine, California  92619-2825.
Note: Write the Excel Mortgage Servicing, Inc. loan number on all checks and correspondence

Excel Mortgage Servicing, Inc, DBA AmeriHome Mortgage Corporation
Unless you hear differently from our company, the payment for your new loan should be sent to:

LoanCare, a Division of FNF Servicing, Inc.
P.O. Box 8068
Virginia Beach, Virginia 23450
Note: Write the LoanCare loan number on all checks and correspondence 
LoanCare telephone inquiries:
800-274-6600, Monday - Friday 8:00 a.m. - 10:00 p.m., and Saturday 8:00 a.m. - 3:00 p.m. Eastern time

Important information about the Secondary Mortgage Market
New loans are frequently sold in the secondary marketplace which means that the servicing of your loan may be transferred to another company.  Prior to transferring the servicing, you will receive a welcome letter from the new company along with information regarding where to make your payments and provide you will other vital contact information.

The assignment, sale or transfer of the servicing of your mortgage loans does not affect any of the terms or conditions of the mortgage instrument, and is not a reflection on you or your credit. If your loan was escrowed at the time it closed with Impac Mortgage, Amerihome Mortgage Corportation or Excel Mortgage Servicing, Inc., your new servicer will continue to have funds escrowed for taxes and insurance.  Any escrow balances will be transferred to your new servicer.